IMPROVING PUBLIC TRANSPORT SYSTEMS
ENGELBERG B VAN and STEMERDING M, Goudappel Coffeng BV and STOELINGA A, Ministry of Transport (AW), The Netherlands Evaluation of investment subsidies in public transport
RILEY K and DEWAR D, Peter Brett Associates, UK Improving interchange and access through realistic yet innovative planning - an outline with case studies
LUKE S, Connell Wagner, Australia Developing an operational plan for Brisbane's busway system
IMPACTS OF NEW URBAN RAIL SYSTEMS
MONZON A and GONZALEZ J-D, Universidad Politecnica de Madrid, Spain Travel demand impacts of a new privately operated suburban rail in the Madrid N-lll corridor
SMITH T, Oscar Faber and PHAROAH T, Independent Consultant, UK Light rail - is it worth paying for?
DEBRINCAT L, Syndicat des Transports Parisiens, France New public transport lines in the lle-de-France region Meteor and Eole: are they worth the money?
CAR SHARING AND DEMAND RESPONSIVE SERVICES
DERKSE C, Ministry of Transport (AW), The Netherlands Carsharing, how to make it a success for all players
GRAS J, Les Courriers de I'lle de France, France Allobus: a response tailored to a target market
QUALITY NEEDS AND MEASURES
APOSTOLOPOULOU E and NELLAS G, Attiko Metro S.A. and GANOUDIS D and MARINAKI A, Research International Hellas S.A., Greece Understanding quality needs and expectations of potential metro users in Athens
TERZIS G, MVA, UK Reliability and crowding defining and measuring quality in passenger rail services
ECHEVERRI P, Karlstad University, Sweden Service encounter communication
BENCHMARKING AND BEST VALUE
MAGEEAN J, MULLEY C, and NELSON J, TORG, University of Newcastle upon Tyne, UK The development of a benchmarking handbook for public transport operators
ASHIRU O, TARRIER M and McGREEVY R, Surrey County Council, UK Measuring best value in public transport planning
RAIL WORKSHOP
HYLEN B, Swedish National Road and Transport Research Institute, Sweden Deregulation of passenger traffic in Western Europe
BIRCH I and HUMPHREYS E, Ove Arup and Partners, UK Extension of TERFFs to Central and Eastern European countries -international rail renaissance?
RODRIGUEZ F J and LOPEZ-LAMBAS M E, Universidad Politecnica de Madrid, Spain High speed and liberalisation of railways in Spain
NELLDAL L and TROCHE G, KTH Railway Group, Royal Institute of Technology, Sweden How the railways should solve Europe's freight transportation headaches
OPERATIONS AND VEHICLES
RUDOLPH R, University of Hanover, Germany Operational simulation of light rail
BAKER J, Transport and Travel Research and HESELTINE P, Merseytravel, UK JUPITER-2: implementation and evaluation of innovative vehicles
MATZOROS A, Athens Public Transport Authority, Greece Electric trolley or thermal buses? The case of Athens
INFORMATION SYSTEMS
HOLLAND R, TORG, University of Newcastle upon Tyne, UK Superoute 66 live! - the impact of providing real-time information on the Internet
MORRISON A, University of Glasgow, UK The causes of differences in the quality and quantity of spatial information about urban public transport within the European Union
TECHNOLOGY AND INTEGRATION
SUTTON J, GISmans, USA Developing a regional database for the San Francisco Bay area
LOVERING M and ASHMORE D, Steer Davies Gleave, UK When do smartcards make commercial sense?
